Shipping policy

Shipping & Delivery Policy

Desil sells digital products only. No physical items are shipped and no shipping charges apply.

As soon as your payment is confirmed, your pattern is available right away:

• A download link appears on your order confirmation page.
• A copy is emailed to the address you used at checkout.
• You can re-download at any time from your account under "Purchases."

If your download does not arrive, please check your spam or junk folder first, then contact us at info@desil.shop and we'll resend it. Patterns are supplied as PDF files, so you'll need a free PDF reader to open them. Our support team is available Monday to Saturday, 9 AM to 6 PM (US time).